Booking Change Requests allow you to make changes to reservations in terms of the date, number of people, and departure time.
To successfully place a change request, follow the steps below.
- Go to your Bookings.
- Find the booking you want to change click View Details.
- Click Change Booking and choose what you want to change – date, departure time, and/or group size and click Next.
- Write a message explaining why you need to change the booking.
- Click Yes, send.
The other party will have 48 hours to respond to your request. If they decline, the booking will remain the same.