Help Center

How do I make a booking change request?

    Booking Change Requests allow you to make changes to reservations in terms of the date, number of people, and departure time.

    To successfully place a change request, follow the steps below.

    1. Go to your Bookings.
    2. Find the booking you want to change click View Details.
    3. Click Change Booking and choose what you want to change – date, departure time, and/or group size and click Next.
    4. Write a message explaining why you need to change the booking. 
    5. Click Yes, send.

    The other party will have 48 hours to respond to your request. If they decline, the booking will remain the same. 

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