Being verified means that our Compliance team has checked your documentation and we know you are a licensed and registered captain or guide.
We do not need to know your current address, date of birth, or the amount paid for the document. When you scan your documents to submit them, you can either crop the image or black out that information.
Please note that we do need to see what type of document it is, your name, and the date of expiry.
To get verified on desktop or mobile, follow these steps:
- Go to your Dashboard.
- Click Verification (on desktop) or Verify Profile (on mobile).
- This will take you to a new page.
- Upload the required documents.
- Click the button.
Note: It can take up to 10 work days for us to verify your documents.
Show me the steps on desktop
Show me the steps on mobile
To get verified on the Captain App, follow the steps below:
Show me the steps on the Captain App