FishingBooker's Platform Rules and Guidelines help to ensure a cooperative and trusting relationship between captains and customers. They are a set of expectations that all users of the site should adhere to and are an integral part of FishingBooker's Terms of Use.
The Guidelines are separated into the following sections:
- General section: our core principles and fundamental rules.
- Platform guidelines for captains: general expectations of captains, advice on how to maintain a good quality profile and listings, advice how to communicate with customers, and guidelines on professional conduct.
- Platform guidelines for customers: general expectations before, during, and after the trip, and a list of actions and behaviors that are not tolerated.
- Reviews policy: an explanation of how the review system works.
General section
The General section includes the following core principles and rules:
- Respect and professionalism
- Compliance with the law
- Safety
- No discrimination
- No abuse, extortion, misinformation
- Content must adhere to the principles and rules
Platform guidelines for captains
Guidelines for captains are structured as the following:
- General expectations
- Content expectations
- Guidelines for communicating with customers
- Suggested behavior and professional conduct
Platform guidelines for customers
Guidelines for customers include:
- Expectations of customers before, during, and after the trip
- Behavior and actions that won't be tolerated
Reviews policy
The reviews policy outlines:
- Instructions on what is and isn't accepted in a review
- Tips on what to include in a review
- Information on next steps if a review requires further evidence
- Procedures if a review violates our Terms