Help Center

What happens if the boat I booked is unavailable but the Captain offered me a different one?

    If your captain reaches out to offer a different boat to the one you booked, you can accept or decline. In all instances, you should contact us so that we can help you.

    If the alternative boat is listed on FishingBooker

    If the alternative boat that the captain offered you is listed on FishingBooker, we will cancel the original booking and make a new reservation for the charter that was offered to you.

    If the captain you originally booked your trip with has recommended another captain listed on FishingBooker, please contact us so we can adjust your booking.

    If the alternative boat isn't listed on FishingBooker

    If your captain offers you a charter that isn't listed on FishingBooker and you accept, FishingBooker cannot vouch for any specifics surrounding your trip, so, we can't help if you decide to accept the changes. 

    We have a dedicated team of agents on hand to help you find alternative options any time your original booking is canceled. We will do our best to find the best possible alternative and, once we send you an offer, you can decide whether you would like to accept it.

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