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Why is the first photo on my listing locked?

    If your first photo is locked, it means our Captain Relations Department has manually optimized your pictures on your listing and selected a certain photo to help make your listing stand out.

    We compared hundreds of listings and tested different types and appearances of images before we came to our current format and standard. We haven't stopped there and we keep testing to find an even better way of advertising your business. 

    Request a Change

    If you'd like to change your first photo or discuss it further with the Captain Relations Department, you can submit a change request by clicking the section above the photos. We'll reply to your request as soon as possible.

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