Help Center

Captain Support

Find out how to list your business on FishingBooker, get customers, and more.

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    • What is the Angler's Choice Award?

      Please note that we're currently in the process of updating our requirements for ...

      Read More
    • How do I list my business?

      If you don't have an account In case you have not created the account yet, follow...

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    • How do I choose my listing type?

      When you create a FishingBooker listing, you'll be asked what type of listing you...

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    • What happens once my listing becomes visible on FishingBooker?

      Once you publish your listing and it becomes visible on FishingBooker, it will be...

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    • What should I include in my description?

      Along with your photos and trip packages , one of the main attractions of your li...

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    • Why did my listing's description fill automatically?

      Listing your charter might seem overwhelming, but we've got a simple way to make ...

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    • How does FishingBooker work with me?

      If you’re a charter operator, fishing guide, lodge owner, or outfitter, FishingBo...

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    • What is the cost of listing on FishingBooker?

      FishingBooker is not a subscription-based platform, and you can create your profi...

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    • What is the commission?

      The commission is a percentage of your trip price that you invest for each succes...

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    • How does ranking work?

      Ranking refers to the position of listings on FishingBooker's charter results pag...

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    • What are FishingBooker's standards and expectations?

      In order to help us provide an easy and effortless experience for you and for cus...

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    • How do I report discrimination to FishingBooker?

      As per our Rules and Guidelines, FishingBooker is opposed to all forms of discrim...

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    • Where does FishingBooker stand on commercial fishing techniques?

      FishingBooker supports sport and recreational fishing only. We don't allow the us...

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    • Which websites can affect the Best Price Guarantee?

      The Best Price Guarantee applies to the prices you offer on your personal website...

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    • How does the Best Price Guarantee apply to my listing?

                Click for sound     Last but not least, when setting up your prices,   ...

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    • What is the realization rate?

      The realization rate is the percentage of how many successful bookings you've had...

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    • What is the reliability score?

      The reliability score is a record of the bookings you've received from FishingBoo...

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    • What are some safety tips I can follow?

      We advise you to always follow your local safety regulations, but there are sever...

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    • What is Priority Support?

      Priority Support is offered to brand new captains on FishingBooker, along with th...

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    • How will FishingBooker bring me bookings?

      Our goal is to present your business accurately while making it as attractive as ...

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    • How will I know if I get a booking?

      As soon as you receive a booking, you will be notified immediately. When a custom...

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    • How many listings do you have in my area?

      You can check how many listings are published in your area by searching for your ...

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    • What commission do captains give in my area?

      The commission  captains give to FishingBooker is the same as their trip deposit,...

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    • How to ace your first booking with FishingBooker

        Congratulations on your first FishingBooker booking! All the hard work in makin...

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    • How do I update my Profile?

      Your Profile introduces you to your customers. Here, you’ll see the option to add...

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    • I accidentally signed up as a customer. Can I change my profile?

      If you accidentally signed up as a customer, you can switch your profile to a cap...

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    • Can I merge two or more accounts?

      If you have accidentally created two accounts, it is possible to merge them. Cont...

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    • I am the new owner of a boat listed on FishingBooker. How do I take control?

      If you are the new owner of a boat that is already listed on FishingBooker, you'l...

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    • How do I deactivate my account as a captain?

      To deactivate your FishingBooker account, follow these steps: Go to your Account ...

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    • What does it mean if my account has been disabled?

      FishingBooker may disable your account as stated in our Terms of Service . Your a...

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    • How does FishingBooker communicate with me about my listing?

      FishingBooker lets you know about important updates and questions about your list...

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    • How do I change my default email address?

      Please do not create a new account if you want to use a different email address. ...

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    • Can I add multiple email addresses?

      Users are currently unable to connect multiple email addresses to one FishingBook...

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    • Can I add multiple phone numbers to my account?

      Users currently cannot connect multiple phone numbers to one FishingBooker accoun...

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    • Who do I report to if I have a suggestion?

      We always love to hear from you, as your feedback helps us fix technical issues, ...

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    • How do I contact the customer?

      Contacting your customers is an essential part of providing a first-rate service....

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    • How do I contact support as a captain?

      If you are having issues with anything related to your FishingBooker profile or b...

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    • How do I change my preferred language?

      If you notice that FishingBooker is appearing in a different language or that you...

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    • What is Priority Support?

      Priority Support is offered to brand new captains on FishingBooker, along with th...

      Read More
    • How do I add team members to my listing?

      If you're a Charter Operator with crew members helping you run your business, our...

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    • 📢 Learn about In App Support

      So far, you've been able to contact us via email or phone when you've had issues ...

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    • 📢 Acerca de la Asistencia desde nuestra aplicación

      Hasta ahora has podido contactarnos a través de correo electrónico o llamada tele...

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    • What is a ticket?

      A ticket is a notification from FishingBooker. It appears on your dashboard whene...

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    • How do I manage my notification settings?

      Your notification settings allow you to decide whether you get notified by mail, ...

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    • How do I view my profile statistics?

      Profile statistics allow you to see how many times your listing has been viewed, ...

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    • Why do I only see my competitors' ads?

      FishingBooker's Marketing Team uses many different advertising features to attrac...

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    • I want my Google ad removed. What do I do?

      If you want us to stop advertising you on Google, but would like to continue bein...

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    • I signed up but I can't login. What do I do?

      If you can't log in to your FishingBooker account, it could be due to a couple of...

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    • What should I do if I think someone has logged into my account?

      If you think someone else has logged into your account, please contact us immedia...

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    • Someone is misusing my content. Who do I report to?

      If you find a listing on FishingBooker using your own original content, you can r...

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    • How long does FishingBooker retain personal data?

      FishingBooker retains personal data as long as your account is active and as long...

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    • How do I add a widget to my website?

      Widgets are a great way of advertising your business, and FishingBooker gives you...

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    • What is the Angler's Choice Award?

      The Angler’s Choice Award is FishingBooker’s way of bringing attention to outstan...

      Read More
    • How do I get the Angler's Choice Award?

      Please note that we're currently in the process of updating our requirements for ...

      Read More
    • Are there any restrictions about what can be listed?

      FishingBooker only allows recreational fishing activities to be listed on the web...

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    • Can I list multiple boats on one listing?

      Each listing on FishingBooker includes detailed information about the charter ope...

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    • I run trips from multiple locations. How do I set my address?

      Our system displays listings within a 40-mile radius of the address a customer se...

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    • Is my listing’s address visible on FishingBooker?

      Your listing address is one of the most important things for customers. That's wh...

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    • I change my location depending on the season. How do I set up my listing?

      If you run your trips from a single location for part of the year and then change...

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    • How do I list another boat?

      Because each listing on FishingBooker contains detailed information about a parti...

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    • How do I set my seasonality so that trips are only available at a certain time of year?

      If you are a seasonal guide and only operate during a certain time of year, you s...

      Read More
    • How do I create a listing on FishingBooker?

      In order to create a listing on FishingBooker, you need to have an account. To cr...

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    • How do I set my trips up?

            When setting your trips up, you should create a separate package for each t...

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    • How should I choose my trip prices?

      You are expected to charge the same amount as you charge outside of FishingBooker...

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    • How do I change my rates?

                  Click for sound     you can accept, which in turn will affect     you...

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    • How do I set up multiday trips?

                  Click for sound               6:41           #wistia_chrome_23 #wisti...

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    • How do I change a trip so it's only available on certain days of the week?

      last from the dock to dock. 3:25 3:29 If you only operate on certain days of the ...

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    • How do I find and manage my price settings?

      You can find information about your prices and manage them accordingly on the Man...

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    • My trip price depends on the number of people in the group. How do I set this up?

      If your trips are priced per person, then you'll want to set up an additional per...

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    • How do I set the minimum number of guests for a shared trip?

      ‘per person,’ while for shared trips, you can only set the price for each individ...

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    • How do I set a custom price for specific days, weeks, or months?

      If you want to set a custom price for a season or specific date, such as a holida...

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    • Can I offer a discount?

      If you want to offer a discount to your customers, you can create a  Special Offe...

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    • How do I offer a special price for children?

      It is not possible to set separate trip rates for children. However, you can incl...

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    • My trip price will increase next season. What do I do?

      You have full control over the prices on your listing. We understand that the cos...

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    • What should I write in my trip description?

      1:52 Customers choose trips based on the information you provide. Therefore, you ...

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    • Can I add a special offer for the holidays?

      If you want to add a special holiday offer, we recommend creating a seasonal trip...

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    • Can I rearrange the order in which my trips appear?

      FishingBooker automatically orders the trips on your listing based on individual ...

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    • How do I change the departure time for my trips?

      If you need to change the departure time for any of your trips, you can do so at ...

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    • How do I delete a trip?

      You can delete a trip from your offer at any time by following these steps:  Go t...

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    • How do I set my seasonality so that trips are only available at a certain time of year?

      If you are a seasonal guide and only operate during a certain time of year, you s...

      Read More
    • How do I add photos or videos to my listing?

      Adding photos and videos to your listing helps you showcase your unique offer. Li...

      Read More
    • Which photos bring in the most business?

      There are several things you can do to improve your photos and show your business...

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    • I did not add a photo to my profile, but one is visible. What do I do?

      If you did not add a photo to your profile but you see one, it means that our tea...

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    • Does FishingBooker provide a professional photography or video service?

      FishingBooker doesn't currently provide professional photography services. Howeve...

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    • How do I edit my listing details?

      Keeping your details up to date is important because it provides a good customer ...

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    • How do I duplicate my listing?

      If you offer the same trips aboard the same boat in different locations, we can d...

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    • How do I edit my listing’s address or map location?

      To edit your listing's address or map location, you must enter the correct addres...

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    • How do I adjust the commission?

      The commission is the percentage of a trip price you invest in FishingBooker, and...

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    • How do I update my cancellation policy?

      To change your cancellation policy, follow these steps: Go to your Listings . Cli...

      Read More
    • How do I set the minimum age policy?

      If you want to let your customers know that you welcome children, or if you want ...

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    • There is an error on the fish calendar. How do I report it?

      If you find an error on a fishing calendar for a particular location, please cont...

      Read More
    • How do I list another boat?

      Because each listing on FishingBooker contains detailed information about a parti...

      Read More
    • How do I report an error on my listing?

      If you find a mistake on your listing, such as the wrong price, an outdated photo...

      Read More
    • How do I change my business name?

      It is essential for the title of your listing to accurately reflect the name of y...

      Read More
    • Why did FishingBooker change my listing?

      FishingBooker's team of professional writers is committed to making your listing ...

      Read More
    • How do I change a locked listing?

      If your description, trip description, or first photo is locked, it means that Fi...

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    • Why is my description locked?

      If your description is locked, that means our team has written a unique descripti...

      Read More
    • Why are my trips locked?

      If your trips are locked that means our team has written a unique description for...

      Read More
    • Why is the first photo on my listing locked?

      If your first photo is locked, it means our team has manually optimized the pictu...

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    • Why has my listing been suspended?

      If you see a note at the top of your listing stating that you're not currently ta...

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    • How do I snooze my listing?

      Snoozing your listing is a good option if you are a seasonal guide who doesn't wa...

      Read More
    • How do I unpublish my listing?

      If you no longer want your listing to appear on FishingBooker, you can always unp...

      Read More
    • How do I republish my listing?

      If your listing has been unpublished, you are always able to republish it. To rep...

      Read More
    • Can FishingBooker deactivate my account?

      FishingBooker can deactivate your account according to your agreement with our Te...

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    • Why was my listing deactivated?

      If your listing has been deactivated, it's most likely due to one of the followin...

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    • How do I know if I received a booking request?

      When a customer sends a booking request, you'll receive a text message to the pho...

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    • How do I respond to a booking request?

      After a customer sends you a booking request , you'll have 24 hours to respond. I...

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    • How much time do I have to respond to a booking request?

      When you receive a booking request , you will have 24 hours to accept or decline ...

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    • What happens if I need to decline a booking request?

      Sometimes you'll receive a booking request for a date or time slot that you're un...

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    • How do I decline a booking request but offer alternative days/time slots?

      If you've received a booking for a time that you're unavailable, or if you need t...

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    • Why was a booking was confirmed without my approval?

      A booking may be confirmed without your approval if: It was booked with Instant B...

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    • How do I download information about my past bookings?

      If you need to download information about your past bookings, such as for a 1099 ...

      Read More
    • How do I send my customer a special offer?

      Creating an offer allows you to customize a fishing trip for your customer to sui...

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    • How do I respond to a booking change request as a captain?

      Sometimes, after a booking is confirmed, your customer will ask to change some de...

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    • How do I change the trip departure time?

      To change the departure time of your trip, submit a Booking Change Request by fol...

      Read More
    • Can I change the date of my trip?

      You can request to change the date of your trip by making a Booking Change Reques...

      Read More
    • How can I change the price of a pending or confirmed trip?

      If you change your trip prices, the changes will only apply to future bookings.  ...

      Read More
    • Can I add additional fees to a confirmed reservation?

      Additional fees can be applied: For amenities that are not marked as "included in...

      Read More
    • What do I do if a customer wants to change the type of trip?

      If a customer wants to change the type of trip they booked with you, you can eith...

      Read More
    • What do I do if a customer wants to reschedule their trip?

      If a customer wants to reschedule their trip, they can submit a Booking Change Re...

      Read More
    • How do I check the status of my booking change request?

      You can check the status of your  Booking Change Request  on the  Bookings  page ...

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    • What happens with the reservation if the booking change request is withdrawn by the customer?

      When a Booking Change Request is withdrawn or rejected, the original details of t...

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    • How do I withdraw my booking change request?

      When you withdraw a Booking Change Request, the reservation will remain unchanged...

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    • How do I change my booking as a captain?

      If you need to reschedule your trip date, change the departure time, number of gu...

      Read More
    • How do I contact the customer?

      Contacting your customers is an essential part of providing a first-rate service....

      Read More
    • How does Instant Messaging work?

      Instant Messaging allows customers to contact you through FishingBooker: When the...

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    • Why was my Instant Message declined?

      FishingBooker has several safeguards in place to protect both you and your custom...

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    • What are Saved Responses and how do I use them?

      Saved Responses are template messages you can create and use in your Instant Mess...

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    • What do I do if the customer isn't answering?

      If you're trying to get in touch with your customer and they haven't responded vi...

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    • What should I do if a customer has unrealistic expectations about their trip?

      If a customer has unrealistic expectations about their trip with you, politely in...

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    • Can I contact customers after their trip?

      If you need to get in touch with a customer after their trip, you can do so at an...

      Read More
    • Why are phone numbers masked?

      Masked phone numbers allow captains and customers to prepare for fishing trips wh...

      Read More
    • What are Quick Replies and how do I use them?

      Quick replies are template messages you can create and use in your Instant Messag...

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    • What should I do if a trip was booked with an incorrect price or commission?

      If you notice a trip was booked with an incorrect price or commission, you can  c...

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    • A customer showed up with more people than expected. What do I do?

      You do not have to run trips with more people than specified in the booking confi...

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    • A customer showed up intoxicated. What do I do?

      You should never run a trip if you are unsure if it will be safe or not. It's com...

      Read More
    • Can I deny someone service based on safety reasons?

      You should never run a trip if you are not sure it will be safe. It's completely ...

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    • My booking was canceled. Is the date still open for customers to book?

      If a customer was responsible for canceling a booking with you, the date or trip ...

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    • What Payout Methods are available?

      For FishingBooker to transfer the funds of a deposit in the event of a breach of ...

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    • Can I choose my payout currency?

      FishingBooker currently processes payments only in US dollars. If you own an acco...

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    • How do I add a Payout Method?

      Your chosen Payout Methods determine how you'll receive the deposit in the event ...

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    • How do I change my default Payout Method?

      Payout methods are the ways in which you receive payments for the deposit. To cha...

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    • How do I change the payment methods I accept?

      FishingBooker allows you to collect payment from customers in a number of differe...

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    • How do I delete a payout method?

      FishingBooker allows you to receive payouts via PayPal, ACH (for registered busin...

      Read More
    • How do I edit my payout methods?

      In order to receive funds earned through FishingBooker, you must select your pref...

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    • How do I collect the remaining balance from customers through the FishingBooker app?

      This is currently available in the "beta" version. If you are interested in tryin...

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    • How do I approve a payout?

      When FishingBooker has a payout ready for you, we will create an invoice and send...

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    • When will I get my payout?

      If you have selected your payout method , you'll receive an invoice from FishingB...

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    • How do I find my payout Information?

      On your Payouts dashboard , you can find all information related to the status of...

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    • How do I check the status of my Payout?

      You can check the status of your pending payouts and find information on paid inv...

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    • What is the minimum payout amount?

      There is no minimum payout amount for PayPal, ACH, and Checks.  If you're outside...

      Read More
    • How do I give my customer a refund?

      If you need to issue a refund to a customer, you are only responsible for refundi...

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    • How do I reimburse a guest for a problem or missing amenity during their trip?

      If an issue arises during a trip, or an amenity that was stated in the confirmati...

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    • Do I need to give my customer a refund if they complain?

      You do not need to give your customer a refund if they complain about their trip....

      Read More
    • What is a reimbursement or chargeback?

      When an Online Payment booking that had the entire amount charged and sent your w...

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    • What is Online Payments?

      Online Payments is a payment option that your customers can use in order to pay t...

      Read More
    • How do I know if I’m eligible for Online Payments?

      Currently, only captains located and operating in the United States are eligible ...

      Read More
    • How do I activate Online Payments?

      Online Payment is currently available to US-based captains who are fully verified...

      Read More
    • Can I receive bookings using the Online Payment and deposit options?

      Adding Online Payments doesn't mean that it automatically becomes the only paymen...

      Read More
    • How long does it take for an Online Payment to show up on my account?

      After a trip has taken place, the remaining balance of your trip price will be tr...

      Read More
    • Can I receive Online Payments to my PayPal account instead of my bank account?

      No. The Online Payments feature works only with your bank account. While we allow...

      Read More
    • How can I check which bookings were made using Online Payments?

      To view whether a booking was paid in full via Online Payments or with a deposit,...

      Read More
    • What is FishingBooker's cancellation policy?

      When a booking is canceled, the deposit taken at the time of booking will be tran...

      Read More
    • Will changing my cancellation policy affect already-booked trips?

      When a customer books a trip with you, the cancellation policy at the time of boo...

      Read More
    • What does it mean to enforce or waive my cancellation policy?

      When a customer cancels a confirmed trip and breaches your cancellation policy, y...

      Read More
    • Can FishingBooker cancel my upcoming trips?

      FishingBooker rarely cancels upcoming trips without consulting you. The only situ...

      Read More
    • What happens if I need to cancel a reservation?

      Bad Weather and Boat Malfunction Cancellations  Safety is of the utmost priority ...

      Read More
    • I need to cancel a trip due to bad weather. What do I do?

      If you need to cancel a trip due to bad weather, then your customer is eligible f...

      Read More
    • What happens if I need to cancel due to an unavoidable circumstance or an emergency as a captain?

      If you’re no longer able to go fishing due to circumstances that are unavoidable,...

      Read More
    • How do I cancel if my boat has mechanical issues?

      If there's a problem with your boat and you need to cancel, your customer is elig...

      Read More
    • What happens if the charter my guest reserved is now unavailable but I am able to arrange a different boat for them?

      If the alternative boat is listed on FishingBooker If the alternative boat is lis...

      Read More
    • What should I do if a trip was cut short?

      Depending on the reason why the trip was cut short, either you or the customer wi...

      Read More
    • A trip was rescheduled due to bad weather. What do I do?

      In order to protect both your and the customer's interests, it is important for F...

      Read More
    • What happens if my customer cancels?

      If a customer requests to cancel their reservation, we will process the request a...

      Read More
    • What happens if my customer cancels because of an emergency or unavoidable circumstances?

      If your guest's booking is covered by our extenuating circumstances policy , they...

      Read More
    • A customer did not show up for their trip. What do I do?

      If a customer hasn't shown up for their trip, make sure to contact them and conta...

      Read More
    • What is FishingBooker's cancellation policy?

      When a booking is canceled, the deposit taken at the time of booking will be tran...

      Read More
    • How do I update my calendar?

        Updating your calendar lets customers see and book the dates that you are avail...

      Read More
    • How do I update multiple calendars at once?

      If you have more than one listing, you can update calendars for all of them at on...

      Read More
    • How do I block a half day using the calendar?

      In order to block off a morning or afternoon on the calendar, follow these steps:...

      Read More
    • How do I set my seasonality so that trips are only available at a certain time of year?

      If you are a seasonal guide and only operate during a certain time of year, you s...

      Read More
    • How do I report an error on my calendar?

      If you're experiencing issues with your calendar, please contact us , and we'll b...

      Read More
    • How do I update the calendar for shared trips?

      If you have a shared trip available, but someone has already taken one or more of...

      Read More
    • My booking was canceled. Is the date still open for customers to book?

      If a customer was responsible for canceling a booking with you, the date or trip ...

      Read More
    • How do I add a note to my calendar?

      Adding private notes to your calendar help provide reminders and tips concerning ...

      Read More
    • How do I add my bookings to other online calendars?

      Adding individual bookings manually If you use Google Calendar to manage your dat...

      Read More
    • Why can't I make a day available?

      Sometimes, you may encounter difficulties when attempting to make a specific day ...

      Read More
    • How do I access and edit my availability settings?

                                    1:54               #wistia_chrome_23 #wistia_grid_7...

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    • What are the benefits of Instant Book for captains?

      Instant Book is a feature that allows customers to instantly book a trip with you...

      Read More
    • How do I turn Instant Book on or off?

                    Click for sound                   1:54   0:56             #wistia_c...

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    • What happens if I cancel an Instant Book reservation?

      If you have enabled Instant Book on your listing, you are expected to keep your c...

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    • How do I link my FishingBooker calendars?

      If you have one boat but manage multiple listings in different locations or if yo...

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    • How do I sync my FishingBooker Calendar with my Google Calendar?

      If you use Google Calendar on your phone or your website, it is possible to conne...

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    • How do I import my online calendar to my FishingBooker calendar?

      When you import an online calendar to FishingBooker, our system will automaticall...

      Read More
    • How do I find my Google Calendar link?

        There’s now an easier and better way to connect your FishingBooker & Google...

      Read More
    • How do I find my Apple Calendar link?

      You need a public address in iCal format to import a calendar to FishingBooker. F...

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    • How can I export my FishingBooker calendar?

      If you want to export your FishingBooking calendar so your bookings can appear in...

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    • What is verification and how can I get verified?

      Being verified means that our Compliance Team has checked your documentation, and...

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    • Why do I have to verify?

      Verification is necessary because FishingBooker only works with legitimate charte...

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    • How does being verified affect my listing?

      When you verify your profile by sending us your credentials (Captain's License, L...

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    • How does being verified influence my listing?

      When you verify your profile by sending us your credentials (Captain's License, L...

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    • How do I edit and verify my phone number?

      To verify your phone number, follow these steps: Go to your Profile . Scroll down...

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    • Is providing identification to FishingBooker secure?

      Providing identification to FishingBooker is completely secure. FishingBooker use...

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    • How can I report a captain who is not verified?

      If you have a reasonable suspicion that a captain listed on FishingBooker is not ...

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    • How do I join FishingBooker as a company and manage company info on an account?

      If you are a charter operator who works with several captains, simply select the ...

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    • Verification of your Stripe Connected Account

      Why do we ask for your Tax ID number?   FishingBooker processes online payments t...

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    • Why does FishingBooker require business information from guides?

      At FishingBooker, we strive to create a safe and secure marketplace for both angl...

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    • Do I need to update my documents every year?

      You only need to update your documentation on FishingBooker when you renew a docu...

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    • I received an email telling me that I am missing a document but I already sent it. What should I do?

      If you received an email telling you that you need to submit a document, but you ...

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    • I was asked to renew only some of my documents, not all. Why?

      In order to make sure that we only work with licensed captains, we use publicly-a...

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    • I can't upload my documents. Can I send them some other way?

      In the event that you’re having difficulty uploading your documents, you can emai...

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    • I only fish in federal waters, why are you asking for my local license?

      If you fish in federal waters and not state waters, you still need a state-issued...

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    • Why do I have to re-upload my documents if I was already verified?

      When your documents expire, you are no longer fully verified. As circumstances an...

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    • I don't have all my documents currently, can I upload them later? Will my listing be visible?

      To make your listing visible on FishingBooker, you need to submit a Photo ID and ...

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    • I have multiple listings/boats/captains. Do I have to upload documents for all of them?

      Sometimes, you may fish from different locations, own different boats, or have di...

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    • I don't need one of the documents you are asking for, can I still get verified?

      If we’ve asked you for a specific document, but it’s not required in your state/c...

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    • I've uploaded all my documents but I still see "Pending" on my verification status. Why is this?

      If you see"Pending" as your verification status, it means that our Verification t...

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    • How do I upload my verification documents?

      In order to be verified on FishingBooker, you’ll need to upload your credentials ...

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    • What documents do I need to provide to be listed on FishingBooker?

      In order to become verified on FishingBooker, you'll need to provide the followin...

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    • What documents do I need to be verified in my state?

      Florida Saltwater Fishing If you are fishing in saltwater in Florida, you need to...

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    • What do I need to upload if I run fishing trips in federal waters?

      If you run trips further than 9 miles offshore in the Gulf of Mexico, you will ne...

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    • What do I need to upload if I run fishing trips in Texas?

      Saltwater Fishing If you run fishing trips in saltwater in Texas, you need to pro...

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    • What do I need to upload if I run fishing trips in North Carolina?

      Saltwater Fishing If you run fishing trips in saltwater in North Carolina, please...

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    • What do I need to upload if I run fishing trips in South Carolina?

      Saltwater Fishing When running fishing trips in saltwater in South Carolina, you ...

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    • What do I need to upload if I run fishing trips in Alabama?

      Saltwater Fishing If you run saltwater fishing trips in Alabama, you must provide...

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    • What do I need to upload if I run fishing trips in Louisiana?

      Saltwater Fishing If you are running saltwater fishing trips in Louisiana, you'll...

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    • What do I need to upload if I run fishing trips in Maryland?

      Saltwater Fishing When running saltwater fishing trips in Maryland, you need to p...

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    • What do I need to upload if I run fishing trips in Michigan?

      Great Lakes If you run fishing trips in any of the Great Lakes that border Michig...

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    • What do I need to upload if I run fishing trips in Ohio?

      Navigable Waters If you are running fishing trips in navigable freshwater in Ohio...

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    • What do I need to upload if I run fishing trips in California?

      Saltwater Fishing If you are running saltwater fishing trips in California, you'l...

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    • What do I need to upload if I run fishing trips in Oregon?

      Saltwater Fishing If you run saltwater fishing trips in Oregon, you'll need to pr...

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    • What do I need to upload if I run fishing trips in Massachusetts?

      When running fishing trips in Massachusetts, you have to provide the following do...

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    • What do I need to upload if I run fishing trips in New York?

      Saltwater Fishing When running fishing trips in New York state marine districts, ...

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    • What do I need to upload if I run fishing trips in Pennsylvania?

      If you run fishing trips in Pennsylvania, you'll need to provide the following do...

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    • What do I need to upload if I run fishing trips in New Jersey?

      When running fishing trips in New Jersey, you have to provide the following docum...

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    • What do I need to upload if I run fishing trips in Puerto Rico?

      If you run fishing trips in Puerto Rico, you'll have to provide the following doc...

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    • What do I need to upload if I run trips in Georgia?

      Saltwater Fishing If you are running fishing trips in saltwater in Georgia, you n...

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    • What do I need to upload if I run fishing trips in Australia?

      When running fishing trips in Australia, the documentation you need to provide in...

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    • What do I need to upload if I run fishing trips in New Zealand?

      If you run fishing trips in New Zealand, you'll need to provide the following doc...

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    • What do I need to upload if I run fishing trips in Canada?

      When running fishing trips in Canada, the documentation you need to provide to be...

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    • What do I need to upload if I run fishing trips in South Africa?

      If you're running fishing trips in South Africa, you'll have to provide the follo...

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    • What do I need to upload if I run fishing trips in Mexico?

      If you run fishing trips in Mexico, you'll need to provide the following document...

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    • What do I need to upload if I run fishing trips in Costa Rica?

      If you run fishing trips in Costa Rica, you'll need to upload the following docum...

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    • What do I need to upload if I run fishing trips in Panama?

      If you run fishing trips in Panama, you'll have to provide the following document...

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    • What do I need to upload if I run fishing trips in the Dominican Republic?

      If you run fishing trips in the Dominican Republic, you'll have to provide the fo...

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    • What do I need to upload if I run fishing trips in Puerto Rico?

      If you run fishing trips in Puerto Rico, you'll have to provide the following doc...

      Read More
    • Can I join FishingBooker as a booking agent?

      FishingBooker only works with captains, guides, charter operators, and lodges. We...

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    • How do I get tipped through FishingBooker?

      Tipping is an important part of all service industries, and charter fishing is no...

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    • I'm concerned about privacy. Do you sell the data of your users to third parties?

      FishingBooker requires valid documentation in order to make sure that only legiti...

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    • What is the Best Price Guarantee?

      FishingBooker's Best Price Guarantee ensures that every trip advertised on our we...

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    • Southeast For-Hire Integrated Electronic Reporting Program (SEFHIER)

      What is SEFHIER? The Southeast For-Hire Integrated Electronic Reporting (SEFHIER)...

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    • My badge says Basic check, what do I have to do to get an Enhanced check (fully verified)?

      After your documents have been checked by our team, your listing will be awarded ...

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    • I am federally permitted but don't have the badge. How do I get it?

      If you hold Federal Permits but your listing does not reflect this, please contac...

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    • Why is my verification badge not visible anymore?

      You can lose your "Enhanced Check” verification badge if your documents expire.  ...

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    • How do reviews work?

      Reviews are a great way to attract more customers. After any trip booked through ...

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    • How do star ratings work?

      In addition to leaving a written review, customers can give captains a star ratin...

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    • How do I invite my own customers to leave a review?

      Reviews are an important way for you to build up credibility. That's why FishingB...

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    • Can I copy my reviews from Facebook to my listing?

      It is not currently possible to copy Facebook reviews to your FishingBooker profi...

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    • Can I move a review from one listing to another?

      While it's not currently possible to move reviews from one listing to another, yo...

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    • How long do I have to respond to a review after it has been posted?

      Once a customer leaves a review you have 30 days to reply to it, should you wish....

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    • Can I delete or respond to a review I disagree with?

      You can reply to every review on your listing, but you cannot delete them. It's o...

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    • Why did I get a review stating that the trip was canceled?

      If you had to cancel a trip and FishingBooker determined that it could have been ...

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    • Can I edit a review reply that I wrote?

      You can edit a review reply up to 30 days after the review is posted. After 30 da...

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    • How do I add a fishing report?

      Fishing reports are a great way to let potential customers know when's good to co...

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    • What are the benefits of adding fishing reports regularly?

      Adding fishing reports regularly will give you a temporary ranking boost on our w...

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    • Introducing Quick Replies: Say More with Less Effort

      We're thrilled to introduce Quick Replies, a messaging feature designed to save t...

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    • What is FishingBooker Direct?

      FishingBooker Direct  is a commission-free booking integration tool for captains ...

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    • What is the IM Away Status? (Early Access)

      Communicating with customers can pose certain challenges, as your availability ma...

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    • How do I get started with FishingBooker Direct?

      To be eligible for FB Direct, you must have Online Payments enabled on at least o...

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    • What is the Opportunity Center?

      FishingBooker has introduced a groundbreaking feature to empower captains to enha...

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    • What are the "Just listed" and "Just added to our fleet" badges?

      Introducing the Badges: Enhanced Visibility and Ranking Boost When you publish yo...

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    • Why is FishingBooker switching to Stripe Connect?

      Stripe is a renowned company that provides a comprehensive set of tools for onlin...

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    • What is the offline mode in the FishingBooker for Captains app?

      Instant access, anytime, anywhere: Offline access to booking details on the app. ...

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    • New place to manage your payment settings

      Managing your payout methods and listing payment settings is now a lot easier. Fo...

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    • How to integrate FishingBooker Direct?

      How to do it on my own?  FishingBooker provides a simple method for captains to i...

      Read More
    • Adding Direct to your Wix website

      Follow these steps to add Direct to you Wix website. Step 1: Add integration code...

      Read More
    • Adding Direct to your GoDaddy website

        If you'd like to add Direct widget to your GoDaddy website please follow these ...

      Read More

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