If you're experiencing issues with your calendar, you can try resolving them with a couple of suggestions:
1. If you're using the Captain's app:
Make sure you have the latest version of the app installed. If you're not sure how to update it, you can simply delete and re-download the app to ensure it's up to date
1. If you're using the Captain's app:
Make sure you have the latest version of the app installed. If you're not sure how to update it, you can simply delete and re-download the app to ensure it's up to date
2. If you're on desktop:
Try logging in via a different browser (Google Chrome, Safari, Opera, etc) to see if the issue persists
Try logging in via a different browser (Google Chrome, Safari, Opera, etc) to see if the issue persists
3. If your calendar is synced with your Google Calendar:
- Make sure they were synced recently so your FishingBooker calendar shows updated events. You can resync by switching the Import off and on again on the Sync using Google Calendar page.
- When creating an event on your Google calendar (which will later on present a blocked day/time period on your FishingBooker calendar) - make sure to check off Busy and to set a specific time frame for your event, and not marked off as Free
- Make sure your Google Calendar is set to Public
- Make sure you are adding events to your main calendar and not any Other calendar under your Google account
4. If your calendar is synced with Other Calendars:
Make sure they were synced recently so your FishingBooker calendar shows updated events. You can click Resync on the Imported calendars page
Make sure they were synced recently so your FishingBooker calendar shows updated events. You can click Resync on the Imported calendars page
5. If your FishingBooker calendar is not showing your BoatBooker trips, or vice versa:
Make sure that both of the calendars are synced both ways via the Import and Export under the Sync with other calendars page
Make sure that both of the calendars are synced both ways via the Import and Export under the Sync with other calendars page
6. If some dates are showing as blocked on your FishingBooker calendar, and you're not sure why:
Double check your Trip seasonality and which days of the week do you do your trips under your Trip settings:
Double check your Trip seasonality and which days of the week do you do your trips under your Trip settings:
- Double-check your trip seasonality settings. For example, if a trip is set to be available from May 1 to Sept 1, all other dates will be blocked by default, and you won't be able to open up these dates in your Calendar
- If you're only available to do trips on certain days (for example Monday, Tuesday and Wednesday), your calendar will block off all the other days in the week for that trip
If none of the suggestions above help - please contact us, so that we can assist you with resolving the issue.