Help Center

How do star ratings work?

    In addition to leaving a written review, customers can give captains a star rating in three different categories, and provide Yes/No answers to six different questions. 

    Customers can give star ratings on the:

    • Boat
    • Equipment
    • Overall experience

    The number of stars displayed at the top of a listing page and on the search result page is an aggregate of the star rating guests have given for that listing.

    Show me an example 

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    Customers will have the option to provide Yes or No answers to the following questions:

    • Was the captain friendly and professional during your trip?
    • Were you satisfied with the quality of the boat?
    • Was the experience what you expected when you booked?
    • Did you catch the fish you intended?
    • Is this fishing trip appropriate for children?

    Yes/No ratings are shown as the percentage of people who voted Yes for a particular question.

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