You can reply to every review on your listing, but you cannot delete them. It's our policy not to delete customer reviews unless they fall into one of the categories listed below. We encourage you to always reply to your reviews.
If you think a customer is exaggerating or lying, you can write a response that will be visible right below their review.
When will FishingBooker delete a review?
We will only delete a review if:
- The trip was canceled due to bad weather.
- A customer is threatening you with a bad review.
- The review is incentivized by a promise for payment, additional services, or a discounted rate.
If you want to submit a complaint about a review or discuss it with a FishingBooker agent, contact us.
Note: We cannot guarantee that the review in question will be removed. We handle each report on a case-by-case basis and review the direct evidence and peripheral information available to us before making a decision.