The realization rate is the percentage of how many successful bookings you've had. Every time you accept a booking and run a trip, it counts positively towards your realization rate. Every time you decline or cancel a booking, the realization rate is negatively affected.
In order to avoid as many cancellations as possible and to improve your ranking on our website, you should:
- Make sure your listing and trip details are accurate – pay particular attention to your boat capacity, trip seasonality, and prices.
- Keep your calendar up-to-date.
- Communicate with your customers shortly after receiving a booking, and frequently up until the trip date, to make sure you're on the same page.
- Reschedule trips that may otherwise be canceled – in the event of bad weather or if something has come up for you or the customer.