How do I cancel my trip?

  • Updated

You can cancel your reservation at any time before your trip. To submit a cancellation request, follow these steps:

  1. Go to your Dashboard.
  2. Click on Bookings.
  3. Click Manage Bookings on the reservation you want to cancel.
  4. Choose Cancel Booking and the appropriate reason.
  5. Click Cancel Booking again to cancel your booking.

Show me the steps on desktop

customer_dashboard_desktop.pngcancel_booking_desktop.png

Show me the steps on mobile

cancel_booking_mobile.png

Every cancellation request is carefully reviewed by our staff and processed according to the captain's cancellation policy.

If you have any questions about cancellation processing, do not hesitate to contact us.

 

 

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