Topics and Articles

• Before My Trip

  • Is fuel included in the price?
  • Is there a toilet on board?
  • What's the minimum age for children on the boat?
  • How do I see where the boat is located?
  • Is fish cleaning included in the price?
  See All Articles

• Change Requests

  • How do I change my booking as a customer?
  • Can I change the number of people in my reservation?
  • What is a booking change request?
  • How many times can I request to change my booking?
  • When will I receive a response to my booking change request?
  See All Articles

• Contacting the Captain

  • How do I contact the captain?
  • What do I do if I can't get in touch with the captain?
  • How do I contact Customer Support as a customer?
  • Why are phone numbers masked?
  • What do I do if I can't see my booking?

• After My Trip

  • I forgot something on the boat. What do I do?
  • What should I do if the trip I booked doesn't meet my expectations?