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Angler Support
Captain Support
Support during COVID-19 Pandemic
Information & extenuating circumstances policy
Credit policy during the COVID-19 outbreak
Guide for small businesses - Soon
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Before You Book a Trip
How does FishingBooker work?
How do I contact the captain?
How do I know if a charter is available?
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My Bookings
How do I contact the captain?
What is the status of my reservation?
Do I need a fishing license?
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Cancellations and Refunds
What is the cancellation policy?
Do I get a full refund if I cancel?
How do I cancel my trip?
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Your Profile
How do I reset my password?
Does FishingBooker sell gift certificates?
How do I update my email address?
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Payment
How do I pay for my trip?
How do I pay the remaining balance?
Is there a military discount?
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Getting Started
How does FishingBooker work with captains?
How will FishingBooker get me bookings?
What are Fishingbooker's standards and expectations?
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Your Listing
How do I create a listing?
Can I list multiple boats on one listing?
How do I set my trips up?
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Your Bookings
What penalties apply if I need to cancel a reservation?
What happens if my guest cancels?
How do I cancel a reservation as a captain?
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Calendar and Packages
How do I edit my trip price?
How do I make dates available or blocked on my calendar?
How do I block a half day on my calendar?
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Payments
How do I add a Payout Method?
How do I approve a payout?
When will I get my payout?
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Verifications
What is verification and how can I get verified?
How does being verified influence my listing?
Do I need to update my documents every year?
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Reports & Reviews
Can I edit a review reply that I wrote?
How do I invite my own customers to leave a review?
I want my Google ad removed. What do I do?
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Your Profile
What is Angler's Choice Award?
How do I deactivate or delete my account?
I accidentally signed up as a customer. Can I change my profile?
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