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Booking Issues

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    • How do I change my booking as a customer?

      If you need to change the details of your booking, you should submit a Booking Ch...

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    • What happens with the reservation if the booking change request expires?

      If a Booking Change Request is not responded to within 48 hours, it will expire. ...

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    • How many times can I request to change my booking?

      You can place a  Booking Change Request  as many times as you want. Keep track of...

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    • What happens with the reservation if the booking change request is withdrawn by the captain?

      When a Booking Change Request is withdrawn or declined, it means that any propose...

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    • What happens with the reservation if the Booking Change Request is declined?

      If your Booking Change Request is declined, your booking status will differ depen...

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    • How do I withdraw my booking change request?

      When you withdraw a Booking Change Request, your reservation will remain unchange...

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    • When will I receive a response to my booking change request?

      Once you place a Booking Change Request, you will receive a response within 48 ho...

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    • What is a booking change request?

      A Booking Change Request is a request that can be sent by either the captain or c...

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    • How do I check the status of my booking change request?

      You can check the status of your Booking Change Request on the Bookings page of y...

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    • What happens if the boat I booked is unavailable, but the Captain offered me a different one?

      If your captain proposes an alternative boat different from the one you initially...

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    • Can I change the number of people in my reservation?

      Captains usually don't mind when customers change the number of people on a trip,...

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    • What do I do if I can't get in touch with the captain?

      To get in touch with your captain once you have a confirmed booking, you may use ...

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    • What should I do if the trip I booked doesn't meet my expectations?

      If the charter boat you booked doesn't meet your expectations, or you think there...

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    • I forgot something on the boat. What do I do?

      If you left something behind on the boat, contact the captain . If you are travel...

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    • How can I leave and edit reviews on FishingBooker?

      Reviews help anglers decide which charter and which specific trip to book. That's...

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    • How do I contact Customer Support as a customer?

      To get in touch with FishingBooker's Support Team, visit our Contact page. Select...

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