Manage Bookings
- How do I withdraw my booking change request?
- How do I know if I received a booking request?
- How do I respond to a booking request?
- How much time do I have to respond to a booking request?
- What happens if I need to decline a booking request?
- How do I contact the customer?
- How does Instant Messaging work?
- What are Saved Responses and how do I use them?
- The customer isn't answering the phone. What do I do?
- A customer has unrealistic expectations about their trip. What should I do?
- A trip was booked with an incorrect price or commission. What do I do?
- Commission was incorrect for a trip I booked. What do I do?
- A customer showed up with more people than expected. What do I do?
- A customer showed up intoxicated. What do I do?
- Can I deny someone service based on safety reasons?