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  2. Captain Support
  3. Cancellations

Cancellations

  • My booking was canceled. Is the date still open for customers to book?
  • What is the FishingBooker cancellation policy?
  • How do I cancel a reservation as a captain?
  • Can FishingBooker cancel my upcoming trips?
  • What penalties apply if I need to cancel a reservation?
  • I need to cancel a trip due to bad weather. What do I do?
  • What happens if I need to cancel because of an emergency or unavoidable circumstance?
  • What happens if I need to cancel due to an unavoidable circumstance or an emergency as a captain?
  • My boat has mechanical issues. How do I cancel?
  • What happens if the charter my guest reserved is now unavailable but I am able to arrange a different boat for them?
  • What happens if my customer cancels?
  • A trip was cut short. What do I do?
  • How do I give my guest a refund?
  • What happens if the customer breaches my cancellation policy?
  • How do I reimburse a guest for a problem or missing amenity during their trip?
  • What happens if my FishingBooker customer cancels because of an emergency or unavoidable circumstances?
  • What happens if a customer cancels an Online Payments booking?
  • Do I need to give my customer a refund if they complain?
  • A customer did not show up for their trip. What do I do?
  • My cancellation policy changed. Will that affect already booked trips?
  • What does it mean to enforce or waive my cancellation policy?
  • A trip was rescheduled due to bad weather. What do I do?
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